Frequently asked questions
Billing, account security, the API, and support — the questions that come up most.
API
Yes — a documented REST API plus an sms-activate-compatible endpoint for existing scripts.
Billing
No — credits are only used if you receive the SMS code. If the rental expires with nothing delivered, your balance is untouched.
Crypto deposits (USDT or Bitcoin) — generate a deposit address from your Wallet page.
Deposits are crypto-first — generate an address from the Wallet page after signing up and top up in a couple of minutes.
Numbers
VoIP numbers (from providers like Google Voice, TextNow, Skype) are virtual routing lines that many platforms detect and reject during signup. DiceSMS numbers are real, carrier-issued SIMs, so they don't get flagged as VoIP.
Usually seconds. It depends on the destination service and, for live provider accounts, the upstream SMS route — your rental window accounts for this, and you're only charged once a code actually lands.
A number is yours for the length of your rental. Once it's released, it can be reassigned — same as any pooled virtual-number service.
Still stuck? Contact support