FAQ

Frequently asked questions

Billing, account security, the API, and support — the questions that come up most.

API

Yes — a documented REST API plus an sms-activate-compatible endpoint for existing scripts.

Billing

No — credits are only used if you receive the SMS code. If the rental expires with nothing delivered, your balance is untouched.

Crypto deposits (USDT or Bitcoin) — generate a deposit address from your Wallet page.

Deposits are crypto-first — generate an address from the Wallet page after signing up and top up in a couple of minutes.

Numbers

VoIP numbers (from providers like Google Voice, TextNow, Skype) are virtual routing lines that many platforms detect and reject during signup. DiceSMS numbers are real, carrier-issued SIMs, so they don't get flagged as VoIP.

Usually seconds. It depends on the destination service and, for live provider accounts, the upstream SMS route — your rental window accounts for this, and you're only charged once a code actually lands.

A number is yours for the length of your rental. Once it's released, it can be reassigned — same as any pooled virtual-number service.

Still stuck? Contact support